Effective Date: May 2026
Website: www.cwcouture.co.ke
At CW Couture, we respect your privacy and are committed to protecting your personal data in accordance with the Kenya Data Protection Act. This policy outlines how we collect, use, and safeguard your information.
When you visit our site or make a purchase, we collect:
Personal Details: Name, email address, phone number, and delivery address.
Payment Information: Processed securely through our payment gateways (we do not store your full credit card details).
Device Data: IP address, browser type, and cookies to improve your shopping experience.
We use your data to:
Process and deliver your orders.
Communicate updates regarding your purchase.
Improve our website functionality and customer service.
Send promotional offers (only if you have opted in).
We do not sell your personal data. We only share information with trusted third parties necessary to run our business, such as:
Logistics Partners: To deliver your packages to Loresho Estate or other destinations.
Payment Processors: To securely handle transactions.
Legal Compliance: If required by Kenyan law or to protect our rights.
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords for your account.
As a user, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Request the deletion of your data (subject to legal or contractual obligations).
Opt-out of marketing communications at any time.
Our website uses cookies to remember your preferences and analyze traffic. You can choose to disable cookies through your browser settings, though some site features may not function properly.
For any questions regarding this Privacy Policy or your data, please contact us:
CW Couture
Location: Loresho Estate, Nairobi, Kenya
Phone: +254 700 417 331
Email: team@cwcouture.co.ke